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Is it possible to trace the raw materials and product contact packaging used from finished goods batch no., item code etc.?

Yes

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Do you have your own QC labs/R&D?

Yes

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Could you accept annual Third Party Audits conducted?

Yes

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What is your customer complaint rate per year? Do you have a history of complaints?

Less than 1 time per year;Complaints are solved well.

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How to handle quality issues? Is it a full refund? How long is the prosecution period?

Within 30 days after arrivial of the goods at the destination,should the quality,specifications or q...

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Could you ship DG&NO DG cagro together?

Odowell has experience of operation chemicals both non DG and DG for 20 years,DG operation license i...

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